HUAWE Care
More Care, Less Worries
Extend Warranty
Accidental Screen Warranty
Loss Care for Freebuds
What is HUAWEI Care
HUAWEI Care is a protection plan which protects your new HUAWEI device.
Any HUAWEI Care value-added service can help you save money on repairs, while also ensuring that original parts are used and a quality warranty is provided. Your device will be repaired by certified technicians at HUAWEI Customer Service Center.
HUAWEI Care For Smartphone
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- Can be Purchased ONLY with new purchased devices.
- Can be used for 1 time only within device’s basic warranty.
- In case of Display Damage, customer can get a Free Of Charge repair (for 1 time).
- Handset Must be Under Warranty.
- Can be purchased with new device OR for devices within 10 months from ACTIVATION.
- Extra 1 or 2 years manufacturer warranty after the basic warranty expires.
HUAWEI Care For Tablet
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- Can be Purchased ONLY with new purchased devices.
- Can be used for 1 time only within device’s basic warranty.
- In case of Display Damage, customer can get a Free Of Charge repair (for 1 time).
- Handset Must be Under Warranty.
- Can be purchased with new device OR for devices within 10 months from ACTIVATION.
- Extra 1 or 2 years manufacturer warranty after the basic warranty expires.
HUAWEI Care For laptop
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- Handset Must be Under Warranty.
- Can be purchased with new device OR for devices within 10 months from ACTIVATION.
- Extra 1 or 2 years manufacturer warranty after the basic warranty expires.
HUAWEI Care For Earphone
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- Can be Purchased ONLY with new purchased devices.
- Can be used for 1 time only within device’s basic warranty.
- In case of Loss or Damage of single bud, customer can get a replacement of the bud with Half Price.
- In case both buds are damaged or lost, the consumer should buy the 2nd headset based on normal price.
- The charging case is not covered with this service.
HUAWEI Care For Monitor
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- Handset Must be Under Warranty.
- Can be purchased with new device OR for devices within 10 months from ACTIVATION.
- Extra 1 or 2 years manufacturer warranty after the basic warranty expires.
HUAWEI Care For Watch
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- Can be applied for NEW Purchased Handsets ONLY.
- MUST Be registered over the system within 24 hours.
- Service can be used for ONE time within 1 year